To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.

First, you can play with your deductible. We all like to have the least amount of out of pocket expense if we are involved in an accident. However, the lower the deductible, the higher your premium will be. Select a higher deductible amount. If you have chosen a $500 deductible, rerun your quote with a $1,000 or higher deductible. This will assuredly lower your overall premium. 
Some insurers offer discounts to drivers for a variety of reasons such as having a clean record, paying an annual premium all at once or being a safe driver for a certain period of time. If the insurance company you’re with offers more than just auto insurance, consider bundling all your insurance through them, like home and car insurance. Most companies offer a group discount, even if it’s just for more than one car.
Whether you can get a cheap car insurance quote may come down to your zip code. If you live in a densely populated area, with a high number of auto insurance claims, your premium will be more expensive than that of a person living in a less dense and less claim-laden part of town. Even if you haven’t filed any claims, you could pay more based solely on your neighborhood.

Below is a table with the three companies with the lowest auto insurance rates for ten of the biggest cities in the state. This will help motorists see a local view of who has the cheapest rates in their hometown. However, these rates are for our single male sample driver, so it is important to remember that your rates will differ based on your vehicle, driving record, and other factors. Auto-Owners, Allied, and North Carolina Farm Bureau dominated as the top three cheapest car insurance companies across the 112 cities we surveyed.


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In arriving at the relative cost of car insurance between cities in North Carolina, we obtained auto insurance quotes for our sample driver across in 112 locations in the state. The driver we used as our benchmark was a single 30 year old male to have a standard comparison across the 100+ places. Our benchmark driver owns a 2011 Toyota Camry vehicle - no renting or financing. He averages 12,000 miles a year on the road for daily commute to and from work, and in the most recent five years, have not had any accidents or traffic violations. Quotes were obtained for a policy with basic liability protection for the Camry from companies such as State Farm, GEICO, and the North Carolina Farm Bureau.
Because most forms of insurance are regulated at the state level, state legislation influences car insurance premiums. For instance, in Michigan, a no-fault state, state law requires an unlimited amount of Personal Injury Protection coverage, a requirement that increases the cost of car insurance. Although each state legislates insurance differently, auto insurance prices may vary on a zip code-by-zip code basis. Below is an analysis of the cheapest and most expensive states for car insurance (from The Zebra's State of Insurance study).

Companies do not have a standard rule as to what is considered high risk. If you have had an accident or moving violation the variance in premium will differ from company to company. You may have to get several quotes before finding the company that will work with a poor driving record. If you are diligent, then you should be able to find a rate you can live with.
Whether you use the vehicle to commute, attend school, or “pleasure;” insurance companies will want to know the frequency and distance that the insured uses the vehicle. You can use tools such as Google Maps to figure out the distance you generally drive to work or school. In most cases, a general ball park will suffice for most insurance companies.
If you intend to alter your vehicle in any way that makes it different from the standard model, which includes adding non-standard accessories, you will have to contact the insurance company. You will have to provide your insurer with a list of the alterations and accessories along with their monetary value. You also have the option to remove alterations and accessories from your policy by contacting the insurance company.
A car insurance quote from The General® requires no personal information (your name, phone number, street address, etc.) to provide an accurate car insurance quote. Once you receive your anonymous auto insurance quote, there is absolutely no commitment on your part. You can save your auto insurance quote online at any point during the process and return to it at your leisure.
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