To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
No matter which insurance company you chose, getting into an at-fault accident will raise your rates. Nationwide may be the cheapest company for car insurance after an accident, depending on the value of the claim. If the value of the damage you caused is greater than $2,000, Nationwide could offer the best cheap car insurance quotes. If the value of the claim is less than $1,000, Farmers is often cheaper.
Oh, there are a whole bunch. The big ones include good driver discounts (for going long enough without a moving violation); affiliation discounts (for belonging to a group, like AAA or AARP, that partners with the insurer); low-mileage discounts (for, you know, low mileage) and car safety feature discounts (for installing stuff like emergency break assistance or collision avoidance systems). You can find a full list of common car insurance riders and discounts here.