To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
A large part of an insurance premium depends on the type of car you drive. Is it a Corvette? Lamborghini? Maybe a Ferrari? Or perhaps you drive a Chevy Volt? Each car will impact the base cost of your monthly insurance mainly for the replacement value of the vehicle. In fact, some states and auto insurance companies will not cover certain vehicles. Also, high theft risk cars cost more to cover as well. Hummers, for example, are more costly than other SUVs and one of the determining aspects is the Hummer is stolen more often than other models. Either way, your premium may be higher due to one of those situations. Since you probably won't be going out and buying a new car just to lower your auto insurance, it's good to know what else can affect the costs of a new policy.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.

Like a DUI, a reckless driving citation can raise your car insurance rates. If you’ve received a reckless driving citation, your best bets for cheap car insurance are Nationwide and Liberty Mutual, despite the latter being one of the more expensive insurance options if you don’t have a violation. This shows the importance of comparing car insurance rates carefully — your driving profile will be handled differently by every company.


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The Zebra didn’t allow me to customize coverage preferences, forcing me to choose one of four pre-assembled packages. It also didn’t list which companies allowed which discounts, making their earlier list of pre-qualified discounts less useful. On the right side of the page, the site provided an “Insurability Score” listing the factors that insurance companies use to set rates and grading the information I’d provided during the quoting process, which could help drivers looking to improve their rates in the future.
After a DUI, Nationwide's premiums increased by more than $1,300 to become the third-most-expensive company, while Liberty Mutual became the cheapest. While Liberty Mutual isn't the cheapest auto insurer without a DUI, the $785 increase is the smallest financial penalty for drinking and driving. This is why it’s important to not become complacent with your insurance company. Just because Nationwide was the cheapest insurance company before a DUI doesn't mean things will stay as-is with a serious violation on your record.
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Uninsured/Underinsured Motorist coverage is legally required in Virginia and pays for injury and lost wages that you or your passengers may suffer in the event that you are hit by an uninsured/underinsured driver who is at fault. The coverage limits are determined by each individual state and normally split into two categories. In Virginia, the minimum is listed as 25/50/20 and explained below:
Looking for auto insurance? Start saving in just six minutes! For over 16 years, netQuote has connected visitors with the largest network of national and local auto insurance agents from the nation's top companies. Just tell us about your insurance needs, and we'll make sure you get an auto insurance comparison and big opportunities to save! From there we can have the insurance vendors contact you, or you can call them on your own schedule. Don't wait, the quicker you start the form the sooner you will be savings hundreds a year on auto insurance.
These sites often attract your interest with competitive rates, but then transfer you to a different site to continue shopping and complete your transaction, often at a far less attractive rate. This is because lead generations sites are paid to sell your information to an agency or insurance company, not to present you with the rates on car insurance.
If you're new to the world of insurance, you should start your record with higher than state minimum limits. This will not only help protect your liability but also start a good relationship with insurance companies. Looking at the information below, you can see that having 5 years with 100/300/100 liability limits can save you an average of $219 a year!

Car insurance protects you from financial liability in incidents involving your vehicle. It has two major benefits. First, it can help save you from costs involved with bodily injury (medical costs). Second, it covers property damage to both you and your property, and other people involved in the accident if you’re at fault. Car insurance is required in most states and it is illegal to operate a car without it.


While you might want to finish shopping for car insurance as quickly as possible, it’s important to do your due diligence and find the right company. At the end of the day, car insurance is designed to protect and benefit you. If you were to be injured or have your car totaled in an accident, your insurer’s customer service and claims satisfaction would be vital.
Yes, we have to include some legalese down here. Read it larger on our legal page. Policygenius Inc. (“Policygenius”) is a licensed independent insurance broker. Policygenius does not underwrite any insurance policy described on this website. The information provided on this site has been developed by Policygenius for general informational and educational purposes. We do our best efforts to ensure that this information is up-to-date and accurate. Any insurance policy premium quotes or ranges displayed are non-binding. The final insurance policy premium for any policy is determined by the underwriting insurance company following application. Savings are estimated by comparing the highest and lowest price for a shopper in a given health class. For example: for a 30-year old non-smoker male in South Carolina with excellent health and a preferred plus health class, comparing quotes for a $500,000, 20-year term life policy, the price difference between the lowest and highest quotes is 60%. For that same shopper in New York, the price difference is 40%. Rates are subject to change and are valid as of 2/17/17.
There are plenty of good reasons to have up-to-date car insurance for your vehicles, whether you have a new driver in your family or you have recently purchased a new car to take on the road. What is most important about looking at car insurance quotes in many cases is knowing that you won’t have to deal with hidden fees, understanding what your coverage actually includes, and knowing whether you’ll have an honest and reliable resource should you ever need to file a claim.
If you drive under a certain amount of miles every year, you can tell your insurance company and possibly qualify for a low mileage discount. This is a common discount that many drivers actually qualify for but are not aware of. If you only use your car for occasional short trips, you can sign up for a usage-based insurance program that determines your rates based on how much you drive.

Oh, there are a whole bunch. The big ones include good driver discounts (for going long enough without a moving violation); affiliation discounts (for belonging to a group, like AAA or AARP, that partners with the insurer); low-mileage discounts (for, you know, low mileage) and car safety feature discounts (for installing stuff like emergency break assistance or collision avoidance systems). You can find a full list of common car insurance riders and discounts here.


Step 1: Gather your information. To obtain a quote you will need birth dates, an email address, and a previous address in most cases. Also, know what type of car you are driving. This is more than make and model. Know what trim package you have, etc. These little things do matter. If you are currently insured, having your policy handy is not a bad idea.
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