Click on the insurance company and agent name to view their full profile which includes all of their aggregated consumer experience rankings, contact and social information, about, discounts and special offers, certifications, spoken languages (for agents only), carriers they work with (for agents only), insurance products offered, locations served, business hours, reviews and a lot more.

To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.


In times of need, we stand by you. We’re here to make sure you have the right coverage for your needs. And should an accident occur, our claims service will be there to help when you need it most. If you’re comparing our quote or policy to another insurer, be sure to understand the value of the coverage you’re considering. Compare apples to apples. Make sure driver and vehicle information are the same. Our auto policy is the only one backed by an On Your Side promise.

Holy cow, car insurance quotes, amiright? To say they’re confusing is a massive understatement. There are just so many numbers. And acronyms. And terms no non-insurance expert should expect to understand. (PIP, anyone? Anyone?) And, while you can get a sense of how much your car insurance would cost — that number is usually prominently displayed right up top — understanding the rest of the quote, like how much protection you get and what you’re still on the hook for, is … well, something else.
You will need to know the make, model, year and VIN (Vehicle Identification Number). An online quote form may be able to pre-fill a large portion of this information by using the VIN found on the dashboard under the windshield or your state’s vehicle registration paper work. Sometimes an insurance form may ask you to differentiate between the different models and security features.
A higher deductible means lower premiums, your monthly or annual price. But if you get in an accident, you will have to pay more than if your deductibles were lower. For example, if you have a $500 deductible on a $2,000 accident, you’d pay $500 before your insurance company covers the other $1,500. With a $1,000 deductible, you’re paying $1,000 and your insurer covers the remaining $1,000.
To determine which local providers which had the best car insurance rates in North Carolina, we compared quotes from 11 insurers for our male sample drivers across 112 cities. Below is a graph of the most affordable car insurance companies in North Carolina based on the results of our research and analysis, which were based on a motorist with a great driving records and full coverage. Your quotes will be different, and customized according to your car, address, driving history, and coverage amounts.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Fayetteville is our #1 Most Expensive City in North Carolina, with an average annual cost of $977 when it comes to insuring an automobile - that's 21% more for our sample drivers than the typical NC city. Fayetteville is a fast-growing city with a population of over 203,000 residents, which makes it the sixth largest city in North Carolina. It was almost the capital of North Carolina (lost by one vote!), and was named after the Marquis de Lafayette when he visited in 1825. The Marquis toured the 24 state union in a carriage, which can be found in the Fayetteville Independent Light Infantry Amory & Museum. We suggest Fayetteville drivers save on auto insurance by looking into Auto Owners, Allied, North Carolina Farm Bureau, Erie, and Penn National. We found rates across these five companies to be $792 near you, which is 21% less than what drivers across Fayetteville usually pay. One thing to remember is that North Carolina Farm Bureau has a $25 membership fee but its low rates on auto insurance make joining worthwhile.
Since most people choose one of these large insurers, NerdWallet compared quotes from the five largest auto companies in ZIP codes across the country. Rates are for policies that include minimum coverage required in each state, plus collision and comprehensive coverage. Our “good driver” profile is a 30-year-old with no moving violations and credit in the “good” tier. Use the tabs to see rates for drivers with credit in the “poor” tier and those with one at-fault accident as reported to the insurer.
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