To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Compare popular auto insurance companies' financial stability and claims satisfaction ratings to better understand the quality of service they will provide. Claims satisfaction — measured by J.D. Power — is ranked on a scale of 2 to 5, with 5 being "among the best" and 2 being "the rest." Financial strength — calculated by A.M. Best and running from "Superior" to "Poor" — determines an insurer's financial strength and ability to meet its policy and contractual obligations.
If you're new to the world of insurance, you should start your record with higher than state minimum limits. This will not only help protect your liability but also start a good relationship with insurance companies. Looking at the information below, you can see that having 5 years with 100/300/100 liability limits can save you an average of $219 a year!
We’ve developed four lists comprised of the cheapest cars or trucks to insure, to fit the needs of car shoppers in the market for a crossover or SUV, a minivan or sedan, a hybrid or all-electric vehicle, a vehicle for you or a teen. The lists were created based on Mercury’s price for full coverage - liability, comprehensive and collision. Other factors, such as a driver’s experience and accident history, can push the rate up or down, but were not included in any of the rate calculations. Each list begins with the cheapest vehicle to insure.
If you intend to alter your vehicle in any way that makes it different from the standard model, which includes adding non-standard accessories, you will have to contact the insurance company. You will have to provide your insurer with a list of the alterations and accessories along with their monetary value. You also have the option to remove alterations and accessories from your policy by contacting the insurance company.
Is there a way to get one auto insurance quote comparison to find the best auto insurance policy for you? Do you go with the cheap auto insurance policy or more complete coverage? Let netQuote help you choose your insurance by comparing insurance quotes. There are more options than just accepting the state minimum guidelines. In fact, car insurance is a risk mitigation policy. Say as a salesperson you drive a thousand miles a week; the chances of you being in a fender bender are greater annually. Selecting the right car insurance will keep you out of harm’s way when it comes to legality.

10 Subject to applicable law, individual qualification, and local availability, if you move interstate upon your termination. Not all policies are available in all states. Payments may be made by cash, check, or by credit/debit card except in those cases where electronic payments are required. The same insurance is available regardless of the method of payment.


Ehhhh ... I mean, you won't face a legal penalty. (They vary by state, but usually involve hefty fines. Plus, your license could get suspended.) In terms of adequate coverage, it depends on where you live. Some states have low minimums. In fact, many only require liability insurance, which covers property damage or bodily injury you cause other people. You would need other types of car insurance if you wanted coverage for damage to your car.
Liberty Mutual actually tied Erie insurance for this category, but since we already called Erie the best overall company, we'll describe how Liberty Mutual is well known for a strong shopping experience. Customers of Liberty Mutual report in the study they were particularly satisfied with the flexibility of policies offered by Liberty Mutual, as well as their relationship with Liberty Mutual agents. If Erie is not located in your state, Liberty Mutual can be a good alternative if you can get a competitive rate.

You will need to know the make, model, year and VIN (Vehicle Identification Number). An online quote form may be able to pre-fill a large portion of this information by using the VIN found on the dashboard under the windshield or your state’s vehicle registration paper work. Sometimes an insurance form may ask you to differentiate between the different models and security features.


Everquote  actually has two websites. One is a typical lead generation insurance site with quoting tools for auto, home and life insurance. The other, Everquote Pro, is for insurance agents—it provides a way for agents to sign up to receive information about visitors to the site who use the quoting tools. Everquote is rated 1.5 out of 5, and has 80 user reviews on BBB.org.

Whether you use the vehicle to commute, attend school, or “pleasure;” insurance companies will want to know the frequency and distance that the insured uses the vehicle. You can use tools such as Google Maps to figure out the distance you generally drive to work or school. In most cases, a general ball park will suffice for most insurance companies.
You might have a roommate or family member on your policy that no longer drives your vehicles. Or maybe you have a vehicle on your policy that is no longer being driven. Making sure driver and vehicle information is up to date may save you money. Keep in mind, if you do go down to just one car on your policy, you will lose the multi-vehicle discount.
Some insurance companies offer certain benefits for your teenagers if you’re an existing customer. If your child wants to insure their vehicle with the same insurance company, they might receive a rating for every year they’ve been driving while licensed and haven’t made a claim. Check with your insurance company as some offer additional perks such as free one-day skilled drivers courses, which are meant to help them with their driving skills and offer discounts after completing the course.

While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
If a parent's greatest fear is their child getting behind the wheel, covering their car insurance premium might be a close second. On average, adding a teen driver increases annual car insurance rates by about 83%. This is because of the risks posed by teen drivers: they're less experienced and more likely to take risks behind the wheel, leaving the insurance company vulnerable. We assessed premiums from top insurers after adding a teen to the car insurance policy of a married couple.
To change any information pertaining to the registration of your car or the regular driver, you have to contact the insurance company. You will need to give them the number of your policy and/or the registration number of your vehicle, as well as your mailing address, which must coincide with the address on our policy, and your birth date when submitting your request. Some details you will have to provide them with when changing the details of a regular driver include:
The moral of our analysis is pretty straightforward: the only way to find the absolute best rate for you is to shop around frequently. By frequently, we are referring to any time your driving profile changes. Whether that's because of the driving factors we listed above but also if you had a birthday, if you moved, changed vehicles, got married, or even bought a house. Because you’re not locked into a contract with your insurance company, if you find a better rate elsewhere you are able to cancel your insurance and move on to a cheaper company. Use our insurance calculator here to see which company best fits your driving profile.
Unless you’re a teen driver, your gender isn’t a significant auto insurance rating factor. In fact, the national difference between car insurance premiums paid by women and men is less than 1%. For teenagers, this premium difference is much more dramatic: male teen drivers pay nearly $600 more per year than do female teens. Again, this comes back to the main goal of an insurance company – anticipating and limiting exposure to risk. Car insurance companies' historical data says young male drivers are more likely to take risks while driving than are female drivers in the same age group.

The moral of our analysis is pretty straightforward: the only way to find the absolute best rate for you is to shop around frequently. By frequently, we are referring to any time your driving profile changes. Whether that's because of the driving factors we listed above but also if you had a birthday, if you moved, changed vehicles, got married, or even bought a house. Because you’re not locked into a contract with your insurance company, if you find a better rate elsewhere you are able to cancel your insurance and move on to a cheaper company. Use our insurance calculator here to see which company best fits your driving profile.
Everquote also provided checkboxes to opt out of receiving calls and emails from agents. However, under the “Show My Quotes” button, the usual legal boilerplate informed me that by clicking the above button I was providing express written consent to be contacted by Everquote and a whole laundry list of insurance companies and partners, whether or not my phone number was on the Do Not Call list.
Our writers and editors thoroughly research the car insurance options we compare on this site. You’re guaranteed to only read unbiased, third party opinions. While we make money from our partner insurance providers to expand our content and our company, we maintain high editorial standards to ensure any information you see on finder.com is accurate and objective.
Your car insurance premium is priced to fit you like a glove. Insurers evaluate your driving history, demographic data, and other metrics to determine what kind of customer you'll be. But from a consumer's perspective, the primary question is which company offers the cheapest insurance? We surveyed top auto insurance companies and assessed common rating factors to determine which insurer provides the cheapest car insurance quotes — even for young motorists or high-risk drivers.
Step 3: Review what you found. If you are able, print out the different quotes you obtained. Make sure all the information is accurate and comparable. See if there are any differences with added no-cost features. These may be the ultimate thing that you base your decision on. Also, check on the policy exclusions (items that are not covered under the policy).
If you want cheaper insurance, you have to show insurers you’re a low risk driver. Studies have shown certain drivers pose more of an accident and claim risk, so they charge accordingly. You’ll see the cheapest rates for drivers with a newer car, low annual mileage, good credit score and no accidents or tickets. You can also keep costs down by keeping your car in a garage and paying premiums on time.
At First Security Insurance, we have been helping our customers achieve optimal insurance coverage and the rates they can afford for nearly 100 years. That means when you come to us for car insurance quotes, we’ll take the time to get to know your needs, make sure the quotes we give are accurate and reliable, and ultimately set you up with a policy that provides the security you need.
Erie is the cheapest insurance company, and arguably the most reliable insurance company as well. They score points by allowing customers to start their quote online, which we personally found to be a streamlined and fast process. Erie also scored the highest marks from the number of policies they offer. Erie offers pet coverage, free accident forgiveness, free vanishing deductibles, roadside assistance, and many more, essentially giving its customers a degree of flexibility not even found amongst the largest insurers. Customers of Erie may also be eligible for its Rate Lock program. This is a unique program where customers won't see their rates increase except for three reasons: you move to a different area, add or remove someone from your policy, or add or subtract a car. Lastly, despite its smaller size, Erie offers the same types of discounts larger national insurers provide such as bundling, anti-lock brakes, anti-theft, young driver and senior driver among others.
We identified the auto insurance companies with the cheapest rates, but, as with anything, you want to be sure you are getting high quality service from your insurance company. Reliable car insurance companies are critical in ensuring a smooth customer-insurer relationship. There are a few factors we deemed most important to evaluate a company on which affect policy holders' satisfaction, such as, the average shopping experience, customer service, ability to resolve complaints, and quote filing process.

Also known as AARP, The Hartford was the recipient of the 2016 J.D. Power study for car insurance companies ability to handle claims. The Hartford scored 5/5 stars for nearly every step of the claims process; from notifying them, to the repair process, and the final settlement. Those who think a smooth claims process is the most important factor for car insurance, The Hartford should definitely be considered.


While you might want to finish shopping for car insurance as quickly as possible, it’s important to do your due diligence and find the right company. At the end of the day, car insurance is designed to protect and benefit you. If you were to be injured or have your car totaled in an accident, your insurer’s customer service and claims satisfaction would be vital.
Whether you can get a cheap car insurance quote may come down to your zip code. If you live in a densely populated area, with a high number of auto insurance claims, your premium will be more expensive than that of a person living in a less dense and less claim-laden part of town. Even if you haven’t filed any claims, you could pay more based solely on your neighborhood.

Some people are hesitant to file a car insurance claim, fearing that their premiums will increase even if they aren’t at fault. However, this isn’t necessarily true, and an insurance company will look at the damage involved and who is responsible for the accident before deciding whether or not a claim results in a rate increase. If you find yourself in an auto accident, whether it’s a fender bender or your car is totalled, exchange insurance information with any involved parties. Even damage that looks cosmetic may have comprehensive damage that you can’t see, so you should file a claim.
You may have heard that men pay more than women for car insurance. This is true, because statistically men are more likely to engage in risky driving practices like speeding and driving under the influence, which results in more accidents. Massachusetts, Hawaii, and North Carolina do not allow gender to play a role in auto insurance rates, so drivers in those states don’t have to worry.
The car your drive makes a big difference in your insurance rate. Vehicles built for performance, with high MSRP (manufacturer's suggested retail price), and foreign-built models are often costlier to insure. Vehicles that don't cost as much to repair or aren't built for faster driving — such as vans and sedans — are correspondingly cheaper to insure.

Across the board, the longer and with the higher limits you have insurance, the cheaper your premium will be. Using historical data, insurance companies see those with above state minimum requirements as less likely to file a claim or get into an accident. Because of the decreased risk you present, insurance companies tend to lower your rates. In essence, the longer you've been insured for, the lower your rates will be, with all other metrics kept constant.

Every auto insurance company advertises its low rates. But as with any product, the cheapest car insurance policy isn't always the best option. Considering the financial stakes, it's worth doing the due diligence to find a policy that protects your car completely in the event of a collision. Hunt for a great value, instead of settling for the cheapest car insurance in your state.

NerdWallet averaged rates for 30-year-old men and women for 10 ZIP codes in each state and Washington, D.C., from the largest insurers in each state. “Good drivers” had no moving violations on record and credit in the “good” tier as reported to each insurer. For the other two driver profiles, we changed the credit tier to “poor” or added one at-fault accident, keeping everything else the same. Sample drivers had the following coverage limits:
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