To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Whether you live in Dallas, Austin, Houston, or anywhere in the Lone Star State, Elephant Auto Insurance has you covered. Elephant offers affordable auto insurance coverage and many other products to Texas drivers. If you’re looking for the cheapest car insurance, our many discounts can help you save on Texas auto insurance. Get a car insurance quote online or call one of our licensed agents at 1-877-21-TRUNK.
All of these together determine the Insuranks Score of every insurance service provider on the site, a score that is being served to you, insurance shoppers, all over the platform - whether it's when you receive your quotes from the marketplace, when you browse through the top 10 insurers/producers rankings, when you simply browse through insurance service providers around the site and whenever you communicate, interact and engage with any insurance service provider on the website - to simply make your insurance experience absolutely ASTONISHING, SIMPLE & POSITIVE!

You are now leaving Allstate. Classic Car insurance is not an Allstate product. The policy is provided/quoted by The Hagerty Group, LLC., a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information.Allstate is not responsible for the policy or privacy practices of The Hagerty Group, LLC. We encourage reading their privacy policy before providing personal information.

Compare.com is another online car insurance comparison tool that generates real-time quotes from multiple insurance providers. In addition to car insurance, Compare provides quotes for home, health, and small business insurance, as well as tools to help you choose car loans and mobile phone plans. The site is rated 4.5 out of 5 on eKomi, based 640 user reviews.
9 Auto/Home Multi-policy Discount: A discount will apply to the total policy premium for those insured with both home and private passenger automobile insurance with MetLife Auto & Home. The percentage amount of the discount may vary by state. The Auto/Home Multi-policy Discount is not available to auto policies where the insured's homeowners insurance is a renter's policy, and is not available on the homeowners policy, if the auto policy is written by Metropolitan General Insurance Company or at a nonstandard rate level. 
Receive 5% off your auto policy premium when you already purchased qualifying life insurance or annuity products written by Metropolitan Life Insurance Company or an affiliated company domiciled in the United States. Not available in all states.
If you find yourself away from the wheel more times than not, a pay-per mile auto insurance company like Metromile may be the best company to go with. Metromile is one of the first companies in the U.S. where a bulk of a driver's premium is determined by how much they drive. How much is too much? We found that generally for Metromile to be a good deal, drivers should only drive 7,500 miles or less per year. The biggest downsides to Metromile is a mediocre record of claims handling, in addition to the company only being available in seven states: CA, IL, NJ, OR, PA, VA, WA.

The amount of coverage is another big factor in determining your premium. If you're comfortable with a high deductible and the possible out-of-pocket expenses that might occur, you can lower your premium. Similarly, lower liability limits can also decrease your premium. But always remember that means you may pay more in the long run. For more detailed information, check out all of the great resources that netQuote has to offer to help you understand your car insurance comparison.
Erie is the cheapest insurance company, and arguably the most reliable insurance company as well. They score points by allowing customers to start their quote online, which we personally found to be a streamlined and fast process. Erie also scored the highest marks from the number of policies they offer. Erie offers pet coverage, free accident forgiveness, free vanishing deductibles, roadside assistance, and many more, essentially giving its customers a degree of flexibility not even found amongst the largest insurers. Customers of Erie may also be eligible for its Rate Lock program. This is a unique program where customers won't see their rates increase except for three reasons: you move to a different area, add or remove someone from your policy, or add or subtract a car. Lastly, despite its smaller size, Erie offers the same types of discounts larger national insurers provide such as bundling, anti-lock brakes, anti-theft, young driver and senior driver among others.
Also known as AARP, The Hartford was the recipient of the 2016 J.D. Power study for car insurance companies ability to handle claims. The Hartford scored 5/5 stars for nearly every step of the claims process; from notifying them, to the repair process, and the final settlement. Those who think a smooth claims process is the most important factor for car insurance, The Hartford should definitely be considered.
If you drive under a certain amount of miles every year, you can tell your insurance company and possibly qualify for a low mileage discount. This is a common discount that many drivers actually qualify for but are not aware of. If you only use your car for occasional short trips, you can sign up for a usage-based insurance program that determines your rates based on how much you drive.
Winston-Salem, the county seat of Forsyth County, tied with Mebane for the 2nd best car insurance rates in the state. Our profiled drivers pay about $755 for a year's worth of full coverage. We found the best rates to be at Auto Owners, North Carolina Farm Bureau, Penn National, Allied, and Erie for Winston Salem. With an average annual rate of $650 between the five companies, this means local drivers covered under these five auto insurers typically save 13% when compared to the usual Winston-Salem Driver. Perhaps most well-known for successful business ventures, Winston-Salem is the birthplace of many companies, such as Krispy Kreme, Camel Cigarettes, and Hanesbrands. It is the fourth largest city in North Carolina and is called the “Twin City” and “City of the Arts and Innovation” for its dual focus on fine arts and technological research.

The moral of our analysis is pretty straightforward: the only way to find the absolute best rate for you is to shop around frequently. By frequently, we are referring to any time your driving profile changes. Whether that's because of the driving factors we listed above but also if you had a birthday, if you moved, changed vehicles, got married, or even bought a house. Because you’re not locked into a contract with your insurance company, if you find a better rate elsewhere you are able to cancel your insurance and move on to a cheaper company. Use our insurance calculator here to see which company best fits your driving profile.
Between 7/1/15 and 9/30/15, the average estimated savings off MSRP presented by TrueCar Certified Dealers to users of TrueCar powered websites, based on users who configured virtual vehicles and who TrueCar identified as purchasing a new vehicle of the same make and model listed on the certificate from a Certified Dealer as of 10/31/2015, was $3,279. Your actual savings may vary based on multiple factors including the vehicle you select, region, dealer, and applicable vehicle specific manufacturer incentives which are subject to change.  The Farmers Car Shopping Service website is owned and operated by TrueCar, which is not affiliated with any of the companies comprising the Farmers Insurance Group of Companies.
×