To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Is there a way to get one auto insurance quote comparison to find the best auto insurance policy for you? Do you go with the cheap auto insurance policy or more complete coverage? Let netQuote help you choose your insurance by comparing insurance quotes. There are more options than just accepting the state minimum guidelines. In fact, car insurance is a risk mitigation policy. Say as a salesperson you drive a thousand miles a week; the chances of you being in a fender bender are greater annually. Selecting the right car insurance will keep you out of harm’s way when it comes to legality.
Results: After a short wait, the quoting tool produced two quotes, for $299 per month and $971 per month, plus links to two other insurance sites. SmartFinancial allows you to narrow down the results further by selecting desired features such as local agents and low down payment, but given how limited the results were in the first place, that particular option isn’t much help.
Like a DUI, a reckless driving citation can raise your car insurance rates. If you’ve received a reckless driving citation, your best bets for cheap car insurance are Nationwide and Liberty Mutual, despite the latter being one of the more expensive insurance options if you don’t have a violation. This shows the importance of comparing car insurance rates carefully — your driving profile will be handled differently by every company.
Your location can have a huge impact on your insurance premium. Like many industries in the US, car insurance is regulated at the state level and is dictated by each state’s regulations. If you live in an area prone to floods, hurricanes, or wildfires, your rate will be elevated, as insurance companies compensate for these risks. Dive into the data and find check out your expected costs with our list of car insurance rates by city.
Car insurance protects you from financial liability in incidents involving your vehicle. It has two major benefits. First, it can help save you from costs involved with bodily injury (medical costs). Second, it covers property damage to both you and your property, and other people involved in the accident if you’re at fault. Car insurance is required in most states and it is illegal to operate a car without it.
Uninsured/Underinsured Motorist coverage is legally required in Virginia and pays for injury and lost wages that you or your passengers may suffer in the event that you are hit by an uninsured/underinsured driver who is at fault. The coverage limits are determined by each individual state and normally split into two categories. In Virginia, the minimum is listed as 25/50/20 and explained below:
Source: Insure.com, from a study commissioned by Insure.com from Quadrant Information Services. Averages are based on a 40-year-old male driver who commutes 12 miles to work, with policy limits of 100/300/50 ($100,000 for injury liability for one person, $300,000 for all injuries and $50,000 for property damage in an accident) and a $500 deductible on collision and comprehensive insurance. The policy includes uninsured-motorist coverage. Rates were averaged across multiple ZIP codes and insurance companies. Average rates are for comparative purposes; your rate will depend on your personal factors.
The amount of coverage is another big factor in determining your premium. If you're comfortable with a high deductible and the possible out-of-pocket expenses that might occur, you can lower your premium. Similarly, lower liability limits can also decrease your premium. But always remember that means you may pay more in the long run. For more detailed information, check out all of the great resources that netQuote has to offer to help you understand your car insurance comparison.
Erie is the cheapest insurance company, and arguably the most reliable insurance company as well. They score points by allowing customers to start their quote online, which we personally found to be a streamlined and fast process. Erie also scored the highest marks from the number of policies they offer. Erie offers pet coverage, free accident forgiveness, free vanishing deductibles, roadside assistance, and many more, essentially giving its customers a degree of flexibility not even found amongst the largest insurers. Customers of Erie may also be eligible for its Rate Lock program. This is a unique program where customers won't see their rates increase except for three reasons: you move to a different area, add or remove someone from your policy, or add or subtract a car. Lastly, despite its smaller size, Erie offers the same types of discounts larger national insurers provide such as bundling, anti-lock brakes, anti-theft, young driver and senior driver among others.

While this varies from insurer to insurer, generally a learner driver will be covered by a car insurance policy as long as there is an instructing passenger in the front seat who is a fully licensed regular driver. In most cases, you don’t have to pay an additional premium but if the learner driver has an accident, you might have to pay an age or inexperience deductible or both. Of course, they must abide by the terms and conditions of the policy as well. If you drive while pregnant, it won’t affect your policy unless you’ve been advised to refrain from driving or that your pregnancy could negatively affect your capacity to drive. To ensure you are fully able to drive, it is a good idea to consult your doctor.


Drivers with good driving records typically enjoy lower car insurance costs than drivers with histories of speeding tickets, at-fault accidents, or DUI citations. Virginia drivers without a recent at-fault accident can save 33% on their car insurance premiums, on average — nearly matching the 32% US average. In addition to earning a cheaper premium for driving incident-free, you may qualify for a safe-driving bonus through your car insurance company. The amount of these discounts may vary, but they typically run between 5 and 10%.

We’ve developed four lists comprised of the cheapest cars or trucks to insure, to fit the needs of car shoppers in the market for a crossover or SUV, a minivan or sedan, a hybrid or all-electric vehicle, a vehicle for you or a teen. The lists were created based on Mercury’s price for full coverage - liability, comprehensive and collision. Other factors, such as a driver’s experience and accident history, can push the rate up or down, but were not included in any of the rate calculations. Each list begins with the cheapest vehicle to insure.
The above is meant as general information and as general policy descriptions to help you understand the different types of coverages. These descriptions do not refer to any specific contract of insurance and they do not modify any definitions, exclusions or any other provision expressly stated in any contracts of insurance. We encourage you to speak to your insurance representative and to read your policy contract to fully understand your coverages.
Results: Nerdwallet returned three quotes ranging from $154 per month to $315 per month and six “estimated rates” ranging from $153 per month to $330 per month, from mostly name-brand insurance carriers. Each quote/rate included a little information about the company, a company rating, and a summary of Nerdwallet’s review (accessed by clicking on the “view details” link). The quotes had a button to click in order to buy the policy over the phone, but only one quote offering the option to purchase online. The estimated rates included a button to click to access the company’s website and get an actual quote from them.
How it works: Compare’s shopping process asked me to enter the same general information that other auto comparison websites did. Entering the information was fairly straightforward. Most of the fields were drop-down menus or pre-filled based on information I had submitted on previous pages. The questions were detailed, including some about my current policy limits that required retrieving my insurance documents to answer. I did like that Compare asked if I was willing to accept paperless documents and/or e-signing
Results: After a short wait, the quoting tool produced two quotes, for $299 per month and $971 per month, plus links to two other insurance sites. SmartFinancial allows you to narrow down the results further by selecting desired features such as local agents and low down payment, but given how limited the results were in the first place, that particular option isn’t much help.
Results: Insurify produced nine quotes, starting at $78/month, each with the option to contact the insurance company immediately or schedule a phone call for a later time. Some of the quotes included helpful information about the policy or the insurance company offering it. The site allowed me to change the coverage from the left hand sidebar, and it was easy to click on the different coverages and see the prices change in real time.

Part of why car insurance quotes are so confusing is because car insurance itself is confusing. For starters, there are different types of coverage. Some are required by law; some are not. And the specifics vary by state. We’ve got a full explainer on how car insurance works right here. But, since it’s so crucial to understanding your quotes, here’s an overview of the major components of an auto insurance policy — and what they cover.

Progressive Home Advantage® policies are placed through Progressive Specialty Insurance Agency, Inc. with affiliated and third-party insurers who are solely responsible for claims, and pay PSIA commission for policies sold. Prices, coverages, privacy policies, and PSIA's commission vary among these insurers. How you buy (phone, online, mobile, or independent agent/broker) determines which insurers are available to you. Click here for a list of the insurers or contact us for more information about PSIA's commission. Discounts not available in all states and situations.
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