Liberty Mutual actually tied Erie insurance for this category, but since we already called Erie the best overall company, we'll describe how Liberty Mutual is well known for a strong shopping experience. Customers of Liberty Mutual report in the study they were particularly satisfied with the flexibility of policies offered by Liberty Mutual, as well as their relationship with Liberty Mutual agents. If Erie is not located in your state, Liberty Mutual can be a good alternative if you can get a competitive rate.
Need help selecting the right car insurance coverage? You can chat online with one of our friendly professionals while you get your quote! Care for a more personal touch? Call 1­-800-­INFINITY and get the same friendly service over the phone! And don’t worry, we don’t outsource our customer service, so you will always be speaking with someone who works for Infinity and can answer all of your questions.

Some insurers offer discounts to drivers for a variety of reasons such as having a clean record, paying an annual premium all at once or being a safe driver for a certain period of time. If the insurance company you’re with offers more than just auto insurance, consider bundling all your insurance through them, like home and car insurance. Most companies offer a group discount, even if it’s just for more than one car.
Second, research your car. If it is an older model, then you may not need some of the add-ons such as comprehensive or uninsured motorist. It is not recommended to omit these coverages, but if your ultimate goal is to save money on your monthly payment, then you may want to consider it. Keep in mind that you will have to pay out of pocket later if you have an accident with an uninsured driver or if a tree falls on your car.
All of these together determine the Insuranks Score of every insurance service provider on the site, a score that is being served to you, insurance shoppers, all over the platform - whether it's when you receive your quotes from the marketplace, when you browse through the top 10 insurers/producers rankings, when you simply browse through insurance service providers around the site and whenever you communicate, interact and engage with any insurance service provider on the website - to simply make your insurance experience absolutely ASTONISHING, SIMPLE & POSITIVE!
I am the Financial Services Manager and work at the Hickory, NC office. I help families protect their assets with Life Insurance. We pride ourselves in treating you like family with excellent customer service. You can rest assured that you will always get the best from us. We offer many types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Health, Renters and Business Insurance. Come say hi or call us today! We’d love to help you get a better insurance quote!
Auto Insurance is not uniform. Rates will differ from company to company, policy to policy, and person to person. With a little research and shopping around, you can find the best rate that fits your current situation. We offer you, based on insurance ratings, the three best auto insurance companies. We took into account their affordability, customer satisfaction rating, and claims payment likelihood.

Also known as AARP, The Hartford was the recipient of the 2016 J.D. Power study for car insurance companies ability to handle claims. The Hartford scored 5/5 stars for nearly every step of the claims process; from notifying them, to the repair process, and the final settlement. Those who think a smooth claims process is the most important factor for car insurance, The Hartford should definitely be considered.


No matter which company you quote or what state you live, all auto insurers will want to know your driving history. In most cases, it will be hard to forget a ticket you received or accident that you were involved in. Many insurers will accept estimated dates if you are close. However, if you want more exact numbers, then then you can always call your local Department/Bureau of Motor Vehicles.
Premium price may be most affected by discounts. The newest rate reduction can be found in devices that track your driving. Many insurers offer a premium reduction for installing the device and taking part in the program. Another way to save is to pay your 6-month premium in the beginning. Over the course of the policy, you will have paid less premium. If you want more saving discounts, please check our 8 Simple Ways to Save You 90% on Your Car Insurance.
If you have bad credit, you should consider Farmers and Nationwide in your search. While you as a driver may not exactly fit the rest of our profile, it's a good place to start. This is especially true considering the average of "bad credit" is more than $1300 more expensive than the "excellent" group. If you have excellent credit, Nationwide is $140 cheaper than the average for that credit group.

Remember, price is just one piece of the car insurance policy puzzle. You also want to make sure you feel good about the insurer you’re doing business with. Do they have a good track record when it comes to paying out claims? Are they known for their customer service? Are they financially solvent? Fortunately, it’s pretty easy to get answers to these questions. In fact, sometimes, some important signifiers will be included with your auto insurance quote. The big stats to check when vetting an insurance company include:
How it works: The quoting process was similar to that of other comparison websites, although it offered me the option of connecting my Google or Facebook account to speed up the process. After I entered the requested information, the Zebra announced that it had matched me up with nine possible discounts, although it warned that not every insurance company offered all of these discounts.
Safe Auto Group Agency, Inc and/or its affiliates (“Safe Auto”) is located and operated exclusively in the United States of America. Safe Auto does not offer goods and/or services in any language of an European county, does not deal in any European currencies, and does not underwrite risks for or issue policies to individuals or companies located in the European Union.
To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Disclaimer: NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. Pre-qualified offers are not binding. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly.
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