When your life changes, your insurance needs may change as well. Life events like a change of residence or a new driver on your policy are a few of the things that can make your insurance premiums rise. That's why we offer members a free On Your Side® Review every year to make sure your insurance is keeping up with your life. We also want to make sure you’re taking advantage of the many benefits we offer, including discounts.
When you work with us at First Security Insurance, you’ll find that our experienced team won’t try to sell you car insurance that doesn’t meet your requirements or your budget. We offer a free, no-obligation review of your car insurance options, give comparative quotes, and provide honest and efficient service. It’s important to us that you feel confident in your decisions as you determine which car insurance coverage works best, and we will work with you any time you need to make adjustments on your policies.
Compare popular auto insurance companies' financial stability and claims satisfaction ratings to better understand the quality of service they will provide. Claims satisfaction — measured by J.D. Power — is ranked on a scale of 2 to 5, with 5 being "among the best" and 2 being "the rest." Financial strength — calculated by A.M. Best and running from "Superior" to "Poor" — determines an insurer's financial strength and ability to meet its policy and contractual obligations.
Compare.com is another online car insurance comparison tool that generates real-time quotes from multiple insurance providers. In addition to car insurance, Compare provides quotes for home, health, and small business insurance, as well as tools to help you choose car loans and mobile phone plans. The site is rated 4.5 out of 5 on eKomi, based 640 user reviews.
If you have bad credit, you should consider Farmers and Nationwide in your search. While you as a driver may not exactly fit the rest of our profile, it's a good place to start. This is especially true considering the average of "bad credit" is more than $1300 more expensive than the "excellent" group. If you have excellent credit, Nationwide is $140 cheaper than the average for that credit group.
Whether you can get a cheap car insurance quote may come down to your zip code. If you live in a densely populated area, with a high number of auto insurance claims, your premium will be more expensive than that of a person living in a less dense and less claim-laden part of town. Even if you haven’t filed any claims, you could pay more based solely on your neighborhood.
If you have very poor credit, the cheapest car insurance company is Farmers, where your premium will be more than $600 lower than the group average. Still, if you compare to the highest credit level you can see you can see how impactful your premium is if your credit is poor. Compared to the "great" credit tier, there's a difference of nearly $1,400 per year. Just another reason to keep your score up!
To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
How it works: Compare’s shopping process asked me to enter the same general information that other auto comparison websites did. Entering the information was fairly straightforward. Most of the fields were drop-down menus or pre-filled based on information I had submitted on previous pages. The questions were detailed, including some about my current policy limits that required retrieving my insurance documents to answer. I did like that Compare asked if I was willing to accept paperless documents and/or e-signing
We don't pretend to be cutting-edge; we actually provide fast, simple ways for you to personalize an auto policy with our own CoverageMyWay®, which helps you make smart choices with protection. And, of course, we don't make vague promises about affordable North Carolina auto insurance; we bring an array of discounts tastier than a hickory-smoked hog. Grab a North Carolina car insurance quote and find out what it's like to have coverage that doesn't just seem like the real deal — but actually is.

NerdWallet averaged rates for 30-year-old men and women for 10 ZIP codes in each state and Washington, D.C., from the largest insurers in each state. “Good drivers” had no moving violations on record and credit in the “good” tier as reported to each insurer. For the other two driver profiles, we changed the credit tier to “poor” or added one at-fault accident, keeping everything else the same. Sample drivers had the following coverage limits:
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