To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
9 Auto/Home Multi-policy Discount: A discount will apply to the total policy premium for those insured with both home and private passenger automobile insurance with MetLife Auto & Home. The percentage amount of the discount may vary by state. The Auto/Home Multi-policy Discount is not available to auto policies where the insured's homeowners insurance is a renter's policy, and is not available on the homeowners policy, if the auto policy is written by Metropolitan General Insurance Company or at a nonstandard rate level. 
Receive 5% off your auto policy premium when you already purchased qualifying life insurance or annuity products written by Metropolitan Life Insurance Company or an affiliated company domiciled in the United States. Not available in all states.

Beyond the state regulations, you will also find a wealth of opportunities to learn more about auto insurance as we continue to expand the information within our Car Insurance Center. Everybody looks for the best deal on car insurance rates, so we also offer you information and the ability to get car insurance quotes from some of the most-respected insurance companies around.
Example (Comprehensive): You park your car outside during a major hailstorm, and it's totaled. If you have comprehensive, we'll pay out for the full value of your car (minus your deductible amount). Example (Collision): You back out of your garage, hit your basketball hoop, and cause $2,000 worth of damage to your vehicle. If you have collision, we'll then pay for your repairs (minus your deductible amount).
Remember, price is just one piece of the car insurance policy puzzle. You also want to make sure you feel good about the insurer you’re doing business with. Do they have a good track record when it comes to paying out claims? Are they known for their customer service? Are they financially solvent? Fortunately, it’s pretty easy to get answers to these questions. In fact, sometimes, some important signifiers will be included with your auto insurance quote. The big stats to check when vetting an insurance company include:
Some discounts, coverages, payment plans and features are not available in all states or all GEICO companies. Motorcycle and ATV coverages are underwritten by GEICO Indemnity Company. Homeowners, renters and condo coverages are written through non-affiliated insurance companies and are secured through the GEICO Insurance Agency, Inc. GEICO is a registered service mark of Government Employees Insurance Company, Washington, D.C. 20076; a Berkshire Hathaway Inc. subsidiary. © 2018 GEICO
The Zebra is another free auto insurance comparison website. The site’s name refers to its founders’ goal of presenting “insurance in black and white.” The Zebra has a few articles about choosing car insurance, a car insurance calculator, and some basic information about other types of insurance in addition to its quoting tool. It is rated 4.7 out of 5, and has 565 user reviews on ShopperApproved.

Some insurance companies offer certain benefits for your teenagers if you’re an existing customer. If your child wants to insure their vehicle with the same insurance company, they might receive a rating for every year they’ve been driving while licensed and haven’t made a claim. Check with your insurance company as some offer additional perks such as free one-day skilled drivers courses, which are meant to help them with their driving skills and offer discounts after completing the course.


At The Zebra, we know better than most just what a pain buying car insurance can be. We also know that students suffer from higher-than-average policy rates. Talk about a double-whammy. That’s why, this year, we’ve decided to continue The Zebra’s annual scholarship with the goal of helping to alleviate the financial pressures of college-bound students in Virginia, while also getting an insider view of the Old Dominion State.
If you opt for the minimum required coverage in Virginia, prepare to pay an average of $385 annually. This is more affordable than the U.S. average by 41%. If you opt for better coverage, you can select a policy with comprehensive and collision coverage, protecting against costs incurred by car collisions, theft and vandalism, or weather incidents. It's worth noting that better coverage has a price: in Virginia, a comprehensive policy with a $1,000 deductible costs $792, 105% more than liability-only coverage. For a comprehensive policy with a $500 deductible, expect to pay 135% more than you would for a basic liability-only policy.
Click on the insurance company and agent name to view their full profile which includes all of their aggregated consumer experience rankings, contact and social information, about, discounts and special offers, certifications, spoken languages (for agents only), carriers they work with (for agents only), insurance products offered, locations served, business hours, reviews and a lot more.
No matter which company you quote or what state you live, all auto insurers will want to know your driving history. In most cases, it will be hard to forget a ticket you received or accident that you were involved in. Many insurers will accept estimated dates if you are close. However, if you want more exact numbers, then then you can always call your local Department/Bureau of Motor Vehicles.
One of the biggest differences between carrier’s rates can be attributed to the avaialable discounts. Most insurers reward safe drivers and bundlers. In additon, savings can be found for vehicles that have the most safety features. The most variable discounts can be found when a company is trying to reach a certain group of insurance consumers. For instance, some companies may offer discounts for switching before the expiration of a policy or from a certain competitor, while other may decide retirees shoulde get a discount.
If you opt for the minimum required coverage in Virginia, prepare to pay an average of $385 annually. This is more affordable than the U.S. average by 41%. If you opt for better coverage, you can select a policy with comprehensive and collision coverage, protecting against costs incurred by car collisions, theft and vandalism, or weather incidents. It's worth noting that better coverage has a price: in Virginia, a comprehensive policy with a $1,000 deductible costs $792, 105% more than liability-only coverage. For a comprehensive policy with a $500 deductible, expect to pay 135% more than you would for a basic liability-only policy.
Insurance companies place a lot of weight on your credit score as they see it as a highly accurate way to determine risk. Studies by the Federal Trade Commission have shown that drivers with low credit scores not only file more claims than drivers with higher credit scores, but the actual dollar amount is greater than higher scoring drivers. Thus, they’re cheaper clients. On average, moving from one credit tier to the next among our selected insurers saves you an average of $344 a year.
We’ve developed four lists comprised of the cheapest cars or trucks to insure, to fit the needs of car shoppers in the market for a crossover or SUV, a minivan or sedan, a hybrid or all-electric vehicle, a vehicle for you or a teen. The lists were created based on Mercury’s price for full coverage - liability, comprehensive and collision. Other factors, such as a driver’s experience and accident history, can push the rate up or down, but were not included in any of the rate calculations. Each list begins with the cheapest vehicle to insure.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
All of these together determine the Insuranks Score of every insurance service provider on the site, a score that is being served to you, insurance shoppers, all over the platform - whether it's when you receive your quotes from the marketplace, when you browse through the top 10 insurers/producers rankings, when you simply browse through insurance service providers around the site and whenever you communicate, interact and engage with any insurance service provider on the website - to simply make your insurance experience absolutely ASTONISHING, SIMPLE & POSITIVE!
The Zebra is another free auto insurance comparison website. The site’s name refers to its founders’ goal of presenting “insurance in black and white.” The Zebra has a few articles about choosing car insurance, a car insurance calculator, and some basic information about other types of insurance in addition to its quoting tool. It is rated 4.7 out of 5, and has 565 user reviews on ShopperApproved.
You may have heard that men pay more than women for car insurance. This is true, because statistically men are more likely to engage in risky driving practices like speeding and driving under the influence, which results in more accidents. Massachusetts, Hawaii, and North Carolina do not allow gender to play a role in auto insurance rates, so drivers in those states don’t have to worry.
Whether you use the vehicle to commute, attend school, or “pleasure;” insurance companies will want to know the frequency and distance that the insured uses the vehicle. You can use tools such as Google Maps to figure out the distance you generally drive to work or school. In most cases, a general ball park will suffice for most insurance companies.
Look into being a nominated driver on your parents’ insurance. Their rates might go up, but it could be less than keeping your solo policy. And because married drivers tend to file fewer claims, you’ll often get a discount on your premium just for getting engaged or married. Married couples can also save by combining their insurance on one policy to save money.
Although it’s not hugely impactful, drivers with a Masters or Ph.D. save $44 per year on car insurance premiums, compared to those without a degree. Car insurance companies see clients with higher education levels as less risky and reward that decreased risk with a lower premium. The only states that do not consider education when determining rates are California, Massachusetts, Georgia, Hawaii, and Montana.
Between 7/1/15 and 9/30/15,, the average estimated savings off MSRP presented by TrueCar Certified Dealers to users of TrueCar powered websites, based on users who configured virtual vehicles and who TrueCar identified as purchasing a new vehicle of the same make and model listed on the certificate from a Certified Dealer as of 10/31/2015, was $3,279. Your actual savings may vary based on multiple factors including the vehicle you select, region, dealer, and applicable vehicle specific manufacturer incentives which are subject to change.  The Farmers Car Shopping Service website is owned and operated by TrueCar, which is not affiliated with any of the companies comprising the Farmers Insurance Group of Companies.
We collected quotes from a variety of insurance companies across 2,700 towns and cities in the U.S, for 128 insurance companies. Our sample driver was a 30 year old male who drove a 2011 Toyota Camry. To obtain quotes, we kept parameters for getting coverage the same, such as that he was single, and had a clean driving record. The only parameter that changed was the zip code where he lived in the U.S. The amount of coverage we opted for gave our driver bit more than what is required of state minimums.
This is pretty ridiculous considering the fact that: 1st, I had regularly asked my former insurance company for reviews and discounts; 2nd, I recently got a speeding ticket in a school zone (which I am a bit ashamed to say) just before I switched; and 3rd, that $1,100 savings was before I got an additional discount for bundling my home insurance on my policy (which is a lot lower now too).

The moral of our analysis is pretty straightforward: the only way to find the absolute best rate for you is to shop around frequently. By frequently, we are referring to any time your driving profile changes. Whether that's because of the driving factors we listed above but also if you had a birthday, if you moved, changed vehicles, got married, or even bought a house. Because you’re not locked into a contract with your insurance company, if you find a better rate elsewhere you are able to cancel your insurance and move on to a cheaper company. Use our insurance calculator here to see which company best fits your driving profile.


When you work with us at First Security Insurance, you’ll find that our experienced team won’t try to sell you car insurance that doesn’t meet your requirements or your budget. We offer a free, no-obligation review of your car insurance options, give comparative quotes, and provide honest and efficient service. It’s important to us that you feel confident in your decisions as you determine which car insurance coverage works best, and we will work with you any time you need to make adjustments on your policies.
Progressive insures over 18 million drivers, and we're the third largest auto insurance company.** Why do millions of drivers trust us? It's simple: our unmatched value. We offer plenty of coverages, 24/7 service, and discounts such as safe driver, sign online, multi car, and more.†† Get a car insurance quote today and we'll automatically add your eligible discounts.
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