Compare popular auto insurance companies' financial stability and claims satisfaction ratings to better understand the quality of service they will provide. Claims satisfaction — measured by J.D. Power — is ranked on a scale of 2 to 5, with 5 being "among the best" and 2 being "the rest." Financial strength — calculated by A.M. Best and running from "Superior" to "Poor" — determines an insurer's financial strength and ability to meet its policy and contractual obligations.
We identified the auto insurance companies with the cheapest rates, but, as with anything, you want to be sure you are getting high quality service from your insurance company. Reliable car insurance companies are critical in ensuring a smooth customer-insurer relationship. There are a few factors we deemed most important to evaluate a company on which affect policy holders' satisfaction, such as, the average shopping experience, customer service, ability to resolve complaints, and quote filing process.
Decide how much car insurance you need. State requirements represent the minimum amount of coverage you need to drive … and they’re generally inadequate, even when it comes to the required liability insurance. It’s hard to say for sure how much coverage you specifically need, because it depends on the age, make and model of your car, among other things. However, most insurance experts generally recommend limits of $100,000 in bodily injury coverage per person; $300,0000 in bodily injury coverage per accident and $100,000 in property damage coverage. And, if your car is new and/or expensive, you’ll probably want collision and comprehensive insurance, too.
There are two types of insurance comparison websites: quote comparison sites and lead generation sites. Auto quote comparison websites present users with rates based on information submitted during the shopping experience. You can then decide which quote to pursue, and the data you entered is transferred to the agent or company website, greatly shortening the purchasing process. These sites do not sell your information to insurance carriers or agencies.
Most insurers — and we're not just talking about auto insurance companies here — use some type of credit-based insurance score to help determine how risky a potential customer is. The practice is a bit controversial, which is why some states have laws against using it (see above). But the general thinking behind insurer credit checks is: If someone is bad with their finances, they might be irresponsible in other areas of life, too. You can learn more about how car insurance rates are determined here.
A company that specializes in the most basic coverage options may have the cheapest auto insurance rates. However, they may also lack some customer service benefits of more established companies. These benefits may include 24 hour customer assistance and claims tracking. Consumers should always be aware of these trade-offs as they make their decision.
Car insurance rates vary greatly depending on age. Your risk profile as a driver will change throughout your life, so you may be eligible for discounts at some points in your life while other times you may see your car insurance premium increase. This is why you want to keep shopping for car insurance throughout your life so you ensure the best value.
The amount of coverage is another big factor in determining your premium. If you're comfortable with a high deductible and the possible out-of-pocket expenses that might occur, you can lower your premium. Similarly, lower liability limits can also decrease your premium. But always remember that means you may pay more in the long run. For more detailed information, check out all of the great resources that netQuote has to offer to help you understand your car insurance comparison.
Progressive insures over 18 million drivers, and we're the third largest auto insurance company.** Why do millions of drivers trust us? It's simple: our unmatched value. We offer plenty of coverages, 24/7 service, and discounts such as safe driver, sign online, multi car, and more.†† Get a car insurance quote today and we'll automatically add your eligible discounts.