To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Fayetteville is our #1 Most Expensive City in North Carolina, with an average annual cost of $977 when it comes to insuring an automobile - that's 21% more for our sample drivers than the typical NC city. Fayetteville is a fast-growing city with a population of over 203,000 residents, which makes it the sixth largest city in North Carolina. It was almost the capital of North Carolina (lost by one vote!), and was named after the Marquis de Lafayette when he visited in 1825. The Marquis toured the 24 state union in a carriage, which can be found in the Fayetteville Independent Light Infantry Amory & Museum. We suggest Fayetteville drivers save on auto insurance by looking into Auto Owners, Allied, North Carolina Farm Bureau, Erie, and Penn National. We found rates across these five companies to be $792 near you, which is 21% less than what drivers across Fayetteville usually pay. One thing to remember is that North Carolina Farm Bureau has a $25 membership fee but its low rates on auto insurance make joining worthwhile.
If you have a clean driving record — no at-fault accidents, speeding tickets, DUIs, or other recent citations — you'll probably pay less for car insurance. Conversely, a bad driving record will cause your rates to skyrocket: car insurance premiums typically increase by 29% after a DUI, 33% after an at-fault accident, and 15% after a speeding ticket in Virginia. The post-citation penalties assessed by car insurance companies after speeding tickets and at-fault accidents in Virginia align with nationwide averages, but drivers receive lower-than-average rate hikes after DUI violations. If you have a clean driving record, be sure to check for good-driving discounts from your insurer.
While you might want to finish shopping for car insurance as quickly as possible, it’s important to do your due diligence and find the right company. At the end of the day, car insurance is designed to protect and benefit you. If you were to be injured or have your car totaled in an accident, your insurer’s customer service and claims satisfaction would be vital.
If you are or were in the military, or if your parents, parent-in-law, or spouse was in the military you are eligible for USAA auto insurance, and they may just be the best company for you. USAA scores 5/5 stars for the both shopping experience, and claims handling process in the J.D. Power study. They do particularly well on how you can report your claims to the company. You should also be highly satisfied with their final settlement claims. For more information, read here.
Some insurers offer discounts to drivers for a variety of reasons such as having a clean record, paying an annual premium all at once or being a safe driver for a certain period of time. If the insurance company you’re with offers more than just auto insurance, consider bundling all your insurance through them, like home and car insurance. Most companies offer a group discount, even if it’s just for more than one car.
While JD Power-recommended companies above aren’t among the cheapest of the insurance companies we’ve examined, they might suit your needs. It’s important to think beyond price to find a comfortable middle ground between claims satisfaction and affordability. Use The Zebra’s side-by-side insurance comparisons to avoid some of the legwork involved in insurance shopping.
Companies do not have a standard rule as to what is considered high risk. If you have had an accident or moving violation the variance in premium will differ from company to company. You may have to get several quotes before finding the company that will work with a poor driving record. If you are diligent, then you should be able to find a rate you can live with.
Part of why car insurance quotes are so confusing is because car insurance itself is confusing. For starters, there are different types of coverage. Some are required by law; some are not. And the specifics vary by state. We’ve got a full explainer on how car insurance works right here. But, since it’s so crucial to understanding your quotes, here’s an overview of the major components of an auto insurance policy — and what they cover.
Step 1: Gather your information. To obtain a quote you will need birth dates, an email address, and a previous address in most cases. Also, know what type of car you are driving. This is more than make and model. Know what trim package you have, etc. These little things do matter. If you are currently insured, having your policy handy is not a bad idea.
Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
Safeguarding your financial security is only one of the reasons it makes sense to purchase car insurance. And the more you know about auto insurance, the smarter the choices you'll make when it comes time to renew or buy that new policy. Spend a little time learning about car insurance; while you may never need to file a claim, if you do, you'll be very glad you did.

Safe Auto Group Agency, Inc. will be the agent of record for any quotes issued or policies bound via this website. However, the website and domain are maintained, serviced and published by Millennial Specialty Insurance, LLC. ("MSI"). MSI collects, maintains and stores the data and information collected on and through this website and from third party vendors. Safe Auto Group Agency, Inc. is not responsible for the content or operation of this website or how MSI handles or uses your information. Please reference MSI's Privacy Policy and Terms of Use for further information.
Choose from 3 standard options or customize your coverage to fit your needs and budget! Infinity wants to make it as easy as possible for you to find the right car insurance coverage. Whether your budget is limited and you need to meet state­-minimum requirements or you want the best protection possible, Infinity has you covered. Get your free auto insurance quote online today!
Results: Once I typed in the requested zip code I was immediately taken to a page with links to four actual insurance quote comparison websites. Rather than create a quoting tool of its own, ValuePenguin has apparently chosen to guide visitors to other comparison websites. All in all, you’d be better off just skipping ValuePenguin and going straight to a site that will produce quotes for you.
While JD Power-recommended companies above aren’t among the cheapest of the insurance companies we’ve examined, they might suit your needs. It’s important to think beyond price to find a comfortable middle ground between claims satisfaction and affordability. Use The Zebra’s side-by-side insurance comparisons to avoid some of the legwork involved in insurance shopping.
Note 14 Down payment not required when the down payment is less than $50 and the member has at least one active product and no processed Non-Payment cancellations (NPCs) in the last three years. Not available in Azores, Belgium, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, and the United Kingdom, Guam, Puerto Rico, AK, AL, CA, CO, KS, LA, MS, ME, NC, NE, NJ, NY, TN or VA.
We have compiled all the car insurance requirements on a state-by-state basis so you can see at a glance what the minimum coverage is―and what other regulations you may need to comply with in your home state. This information can be especially useful when you are new to a state, or if you are a newly licensed driver. Choose your state below for car insurance requirements in your neck of the woods.
For instance, a moving violation affects your driving record for three years in most states. Once you know it has been three years since your ticket, there’s no need to wait for your current auto policy to expire. You can immediately quote a new policy that will no longer charge you for that violation. The same goes for an at-fault accident, which will typically affect your rate for three to five years (but can vary by state and carrier). In addition, Progressive offers discounts for being ticket- and accident-free.
Know when to cut coverage. Don’t strip away coverage just for the sake of a lower price. You’ll need full coverage car insurance to satisfy the terms of an auto loan, and you’ll want it as long as your car would be a financial burden to replace. But for older cars, you can drop comprehensive and collision coverage, which only pay out up to your car’s current value, minus the deductible.
×