The Zebra didn’t allow me to customize coverage preferences, forcing me to choose one of four pre-assembled packages. It also didn’t list which companies allowed which discounts, making their earlier list of pre-qualified discounts less useful. On the right side of the page, the site provided an “Insurability Score” listing the factors that insurance companies use to set rates and grading the information I’d provided during the quoting process, which could help drivers looking to improve their rates in the future.
Second on our list of the most expensive places in North Carolina for auto insurance is Whiteville, NC. Originally named White’s Crossing, Whiteville is one of the oldest towns in Columbus County. Local educational institutions have a large presence here, with four community colleges that can be found in and around Whiteville. When it comes to car insurance, our benchmark drivers saw an average quote of $936 a year for full coverage, making the city 16% more expensive than the statewide average. To save money on car insurers we suggest drivers get quotes from Auto Owners, Allied, North Carolina Farm Bureau, Penn National, and Erie. Average quotes amongst these five companies were $754, which is equivalent to a 19% savings from the city wide average. Bear in mind that North Carolina Farm Bureau requires a $25 annual membership fee. All individuals can apply, regardless of their professions.
Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Between 7/1/15 and 9/30/15, the average estimated savings off MSRP presented by TrueCar Certified Dealers to users of TrueCar powered websites, based on users who configured virtual vehicles and who TrueCar identified as purchasing a new vehicle of the same make and model listed on the certificate from a Certified Dealer as of 10/31/2015, was $3,279. Your actual savings may vary based on multiple factors including the vehicle you select, region, dealer, and applicable vehicle specific manufacturer incentives which are subject to change. The Farmers Car Shopping Service website is owned and operated by TrueCar, which is not affiliated with any of the companies comprising the Farmers Insurance Group of Companies.