To decide which companies were the best rated, we decided to take a look at which ones received the least complaints relative to their business size. Using data from the North Carolina Department of Insurance, we calculated a complaint index that compares the number of complaints to the number premiums in dollars. Below is a table ranking the insurance companies in North Carolina by the lowest index numbers (best) to highest (worst) complaint index. If the index is less than one, the insurer is better than the average, and if it is greater than one, it is worse than the average. For example, if the company’s complaint ratio is 1.15, the company has a 15% higher share of complaints compared to its market share.
Results: Nerdwallet returned three quotes ranging from $154 per month to $315 per month and six “estimated rates” ranging from $153 per month to $330 per month, from mostly name-brand insurance carriers. Each quote/rate included a little information about the company, a company rating, and a summary of Nerdwallet’s review (accessed by clicking on the “view details” link). The quotes had a button to click in order to buy the policy over the phone, but only one quote offering the option to purchase online. The estimated rates included a button to click to access the company’s website and get an actual quote from them.
Part of why car insurance quotes are so confusing is because car insurance itself is confusing. For starters, there are different types of coverage. Some are required by law; some are not. And the specifics vary by state. We’ve got a full explainer on how car insurance works right here. But, since it’s so crucial to understanding your quotes, here’s an overview of the major components of an auto insurance policy — and what they cover.
As you probably already know, a simple Google search blasts out a vast variety of insurance companies. Advertisements on television all promise savings. Their gimmicks attempt to grab your attention and win your business, which, all too often, can leave you confused. Have you ever ended up selecting the company you feel is most truthful in their advertising and try to get it over with quickly?

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Mebane, named after the Revolutionary War general and U.S. Congressman Alexander Mebane Jr, was originally called Mebanesville. The city is home to 11,300 residents, who are split between Alamance County and Orange County. It also takes the spot of the city with the 2nd best rates for car insurance in North Carolina. Rates here are 6% cheaper compared to the typical city in the Tar Heel State, with our sample drivers seeing average costs of $755 per year. For even more savings on auto insurance, we suggest comparison shopping at Auto Owners, North Carolina Farm Bureau, Penn National, Allied, and Erie. We found the top five most affordable companies to have average annual quotes of $650, which is 13% less than what the typical Mebane driver pays. Keep in mind that North Carolina Farm Bureau has a $25 membership fee, but all individuals, regardless of profession, are welcome to be members.
Your auto insurance quotes can vary based on your circumstances. You should shop around for new car insurance quotes as often as possible! For the most part, car insurance policies are non-binding. If you find a better rate elsewhere, cancel your current policy and move on to the next. The remaining outstanding premium should be refunded back to you. Opportunities to look for cheaper rates include when you move, when you add or change a car to your policy, get married, or celebrate a birthday.
Step 1: Gather your information. To obtain a quote you will need birth dates, an email address, and a previous address in most cases. Also, know what type of car you are driving. This is more than make and model. Know what trim package you have, etc. These little things do matter. If you are currently insured, having your policy handy is not a bad idea.
Since most people choose one of these large insurers, NerdWallet compared quotes from the five largest auto companies in ZIP codes across the country. Rates are for policies that include minimum coverage required in each state, plus collision and comprehensive coverage. Our “good driver” profile is a 30-year-old with no moving violations and credit in the “good” tier. Use the tabs to see rates for drivers with credit in the “poor” tier and those with one at-fault accident as reported to the insurer.
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